Ecommerce and Digital Marketing Manager

Honiton (On Site)

Up to £35k DOE

 The Company

We’re partnering with a well-established retail brand with a strong UK presence and a growing ecommerce offering. With a solid in-house marketing team already in place, the business is now investing further in its digital capability as online continues to be a key growth channel. It’s a fast-paced, collaborative environment where standards are high, the team works closely together, and people are trusted to take ownership of their area.

The Role

This is an opportunity for an Ecommerce & Digital Marketing Executive/Manager to take ownership of day-to-day website performance and play a key role in improving online trading.

You’ll sit within the marketing team, working closely with content, design and ecommerce colleagues, supporting both performance and execution across digital channels. This role offers a great balance of hands-on delivery and analytical thinking, ideal for someone who enjoys both sides of ecommerce.

Key Responsibilities

• Manage the day-to-day running of the Shopify website
• Monitor and analyse performance using GA4
• Identify opportunities to improve conversion, UX and onsite journey
• Support and implement CRO activity including A/B testing
• Manage product uploads, collections and onsite merchandising
• Support SEO improvements across the website
• Assist with email marketing and CRM activity (Klaviyo)
• Work with external agencies and review campaign performance
• Support wider marketing activity where required

About You

We’re looking for someone who’s naturally curious, detail-oriented and enjoys getting stuck into the day-to-day of ecommerce, while also understanding the bigger picture of performance and growth. You’ll likely bring a mix of hands-on experience and a willingness to learn and develop further.

You will bring:

• Experience in an ecommerce business is essential
• A solid understanding of website performance and online trading
• Comfortable working with data, particularly tools like Google Analytics
• Exposure to Shopify or similar ecommerce platforms
• An understanding of SEO and conversion rate optimisation (CRO)
• Highly organised with strong attention to detail
• Proactive, hands-on and happy to roll your sleeves up
• A collaborative team player who enjoys working closely with others

It would also be great (but not essential) if you have:

• Experience with Klaviyo or similar email/CRM platforms
• Experience working with external agencies
• A background in retail or consumer-focused ecommerce

Aside from working with a fantastic well-known brand, you will receive staff discount, access to health benefits following probation as well as learning opportunities and a discretionary bonus. Apply on our website, call Helen on 01392873813 or email hs@tribuspeople.co.uk to find out more.