Account Manager

Remote

£40,000pa + Commission

The Role

As an Account Manager, you’ll take ownership of a portfolio of B2B clients, building trusted relationships and ensuring they get maximum value from the platform. You’ll act as the go-to for support, performance insights, and identifying opportunities for additional services, helping drive both retention and growth.

What You’ll Be Doing

• Manage and grow relationships with assigned B2B accounts
• Act as the main point of contact for key stakeholders
• Conduct usage reviews and performance check-ins with clients
• Identify opportunities for upselling, cross-selling, and renewals
• Collaborate with internal teams (Product, Sales, Customer Success) to support client needs
• Keep customer data and CRM systems (e.g. Salesforce) accurate and up to date
• Provide regular forecasting and revenue reporting
• Feed insights back into product development and customer experience strategy

What We’re Looking For

• 3+ years in a B2B Account Management or Customer Success role
• Track record of growing accounts and driving client satisfaction
• Strong communicator with excellent relationship-building skills
• Able to analyse data to draw out key client insights
• Comfortable managing multiple projects and priorities at once
• Proficient in Microsoft Office and CRM platforms like Salesforce
• Background in finance or accounting is a bonus

If you’re looking to join a collaborative business with real ambition, this could be a great next move. Apply now!