Operations Director

Bodmin, Cornwall
£80,000 - £100,000 + Bonus

About the Company

This is an innovative, tech-led business revolutionizing the interactive fitness and active fun markets. Experiencing rapid growth, the company is expanding its operations to meet increasing global demand. With cutting-edge cloud-based products and a transition towards a subscription-based SaaS model, they are looking for a strategic leader to build and refine their operational capabilities.

The Role

This is a high-impact role where you will take full ownership of operational strategy, ensuring the company has the processes, systems, and teams in place to support significant growth. You’ll lead a multidisciplinary team across procurement, production, quality assurance, and service, ensuring seamless collaboration between Sales, Production, and HQ functions.

What You’ll Be Doing

• Developing and executing a scalable operations strategy to support business expansion.
• Leading and mentoring teams across quality assurance, planning, procurement, and service, fostering a culture of continuous improvement.
• Managing production planning, supplier development, and resource allocation to meet annual demand growth of 30-40%.
• Overseeing the evolution of the company’s customer service offering, ensuring it aligns with high-specification, cloud-based products and a growing installed base.
• Driving efficiency and process improvements, working closely with senior management to streamline internal systems.
• Strengthening supplier relationships and ensuring seamless global logistics.

What We’re Looking For

If you’re a hands-on leader with a passion for operational excellence and strategic growth, this role offers an exciting opportunity to make a lasting impact. We’re looking for someone with:

• Proven experience in operational leadership, ideally in a high-growth, fast-paced environment.
• A strategic mindset, with the ability to develop and implement scalable operational processes.
• Experience managing QA, procurement, and production operations in a rapidly expanding business.
• A strong track record in leading multidisciplinary teams and driving cross-functional collaboration.
• Familiarity with operational methodologies such as Lean, Six Sigma, or ISO 9001 (preferred).
• Strong problem-solving skills, with the ability to navigate complex supplier, partner, and client relationships.

Why You’ll Love This Role

• Competitive salary: £80,000 - £100,000 plus bonus.
• Excellent benefits, including 25 days holiday (+ bank holidays), pension scheme, cycle-to-work scheme, gym membership, and high-spec tech/tools for work.
• Exciting growth potential in a company that’s making a meaningful impact through technology and innovation.
• A collaborative and dynamic team culture where your ideas will help shape the future of the business.
• Opportunities for travel to Bristol, supplier sites, and international events.

To apply, send your CV to careers@tribuspeople.co.uk or reach out for a confidential chat.