E-commerce Executive
Location: South Hams / Hybrid
Salary: £30k DOE

About the Company

Our client is a growing and ambitious retail brand based in the Southwest, with a strong focus on e-commerce, customer experience, and innovation. They pride themselves on fostering a collaborative, commercially driven culture with a commitment to quality, creativity, and growth. With an exciting roadmap ahead, they are now looking for an experienced and proactive E-commerce Executive to help scale their digital performance.

The Role

As E-commerce Executive, you’ll be instrumental in driving the performance of the company’s online store, ensuring a seamless, engaging and commercially effective customer journey. You’ll sit at the heart of the business’s digital strategy—collaborating with marketing, creative, merchandising and fulfilment teams to optimise product visibility, site functionality, conversion rates and digital campaigns.

This is a hands-on, fast-paced role suited to someone with a blend of commercial awareness, digital marketing know-how, and a passion for driving results through continuous optimisation and data-led decision making.

What You’ll Be Doing

• Manage online merchandising, promotions, and product placement to maximise sales
• Analyse website performance, user behaviour and sales data to drive improvements and conversions
• Maintain and execute an e-commerce trading calendar aligned with seasonal events, launches and campaigns
• Ensure high standards in UX, navigation, and functionality across the online store
• Collaborate with fulfilment, design, marketing, and external agencies to ensure smooth delivery and brand consistency
• Run A/B testing and CVR optimisation projects to boost engagement and conversion
• Support and contribute to CRM, SEO, affiliate, and paid marketing campaigns
• Ensure the website reflects brand values and delivers consistent, high-quality messaging
• Use analytics tools to report on site performance, ROI, and customer behaviour
• Stay up to date with e-commerce trends and recommend new tools or strategies for growth

What We’re Looking For

You’re a commercially minded digital professional who’s confident working across web platforms, data insights, and customer experience. You have a natural curiosity for improving performance and the technical awareness to implement smart solutions.

Essential Skills & Experience

• Experience working with e-commerce platforms—ideally Shopify
• Familiarity with email marketing tools like Klaviyo
• Good understanding of UX principles, conversion optimisation and website analytics
• Comfortable working cross-functionally and managing agency partners
• Strong attention to detail and ability to deliver at pace
• Background in digital marketing or tech is advantageous

Why You’ll Love This Role

• A flexible, hybrid working setup based near Totnes
• The opportunity to directly shape the company’s online growth and customer experience
• A supportive team and a collaborative, open-minded culture
• Clear scope for career progression and skill development
• Competitive salary, with room to flex for candidates bringing additional value

To apply, send your CV to careers@tribuspeople.co.uk or reach out for a confidential chat.