Sales Support Executive

Location: Exeter | Hybrid

Salary: c£32,000- £35,000pa

About the Company

We’re recruiting on behalf of a fast-growing business backed by an established group with a strong entrepreneurial track record. The company is expanding rapidly, combining a dynamic, start-up mindset with the stability and financial strength of a larger organisation.

You’ll join a small, collaborative team that values integrity, adaptability, and commercial drive- where every individual has the freedom to make an impact.

The Role

This is a varied, hands-on Sales Support role that blends account management, commercial administration, and business development research. Working closely with the Sales Director, you’ll play a key role in supporting customers, nurturing relationships, and identifying new market opportunities.

It’s ideal for someone who thrives on variety- balancing day-to-day customer support with proactive projects that drive growth.

What You’ll Be Doing

• Acting as a key point of contact for customers, providing quotes, updates, and product information.
• Building and maintaining strong relationships with existing accounts — the “farmer” approach rather than cold new business.
• Supporting sales processes from enquiry through to order completion.
• Assisting with CRM management- keeping records accurate and up to date.
• Conducting market mapping and competitor research to identify new prospects and product opportunities.
• Liaising with purchasing, marketing, and logistics teams to ensure smooth delivery and customer satisfaction.
• Preparing sales reports and performance updates for management.

About You

You’re commercially minded, personable, and highly organised- someone who enjoys keeping customers happy while spotting ways to add value. You’ll be comfortable juggling multiple priorities in a fast-moving environment and confident building rapport both over the phone and face to face.

We’re looking for:

• Experience in sales support, account management, or commercial administration.
• Excellent relationship-building and communication skills.
• A proactive, solutions-focused mindset with strong attention to detail.
• Good working knowledge of CRM systems and Excel.
• A collaborative approach- happy working across sales, marketing, and operations.
• Interest in market analysis and business development activities.

Why You’ll Love This Role

• A broad and varied position where you’ll have a real voice in shaping how the sales function operates.
• Exposure to both day-to-day commercial management and strategic growth projects.
• Supportive, entrepreneurial culture with clear opportunities to progress as the business grows.
• Hybrid working from Exeter with flexibility to manage your week effectively.

Interested? Apply today.