Location: Exeter / Hybrid
Salary: £27,000 – £32,000 DOE

About the Organisation

We’re working with a growing business operating within the creative products and commercial décor space. Supplying both consumer and trade customers, they’re known for quality, reliability and a refreshingly down-to-earth approach to service.

With demand increasing across multiple channels, the organisation is now looking to bring in a hands-on Sales and Marketing Executive to elevate their marketing activity and support the continued development of their trade customer base.

The Role

This is a varied, hands-on position that blends digital marketing, content creation, soft-sales activity and trade account support.

You’ll take ownership of day-to-day marketing delivery - creating content, managing campaigns and optimising performance through analytics. Alongside this, you’ll support commercial growth by nurturing existing trade accounts, re-engaging lapsed clients and identifying new opportunities.

You’ll be comfortable producing high-quality content, managing multi-channel outreach activity and communicating professionally with customers across both B2B and B2C audiences.

Key Responsibilities

Social Media & Content Creation

• Create and schedule engaging posts across Instagram, Pinterest, Facebook, TikTok and LinkedIn
  • Respond to comments and messages to build engagement
  • Produce video content, reels and creative visuals
  • Capture product photography for social and e-commerce use

Content Writing & SEO Support

• Write blog articles, product features and customer stories
  • Support product description creation and keep listings accurate
  • Assist with keyword research and on-page SEO improvements

Email Marketing

• Create newsletters, promotional emails and segmented campaigns
  • Review performance metrics such as open and click-through rates

Website & Digital Advertising

• Support product listing updates and category optimisation
  • Create Google Ads and paid social campaigns
  • Monitor analytics through Google Analytics and platform insights

Trade Customer Support (Soft Sales Duties)

• Maintain CRM records and manage customer follow-ups
  • Support seasonal outreach activity
  • Re-engage lapsed customers with updates and promotions

Lead Nurturing & Light Prospecting

• Identify potential new trade clients across key sectors
  • Deliver personalised multi-channel introductory outreach
  • Share trade account information and encourage further engagement

What We’re Looking For

• Minimum 2+ years’ experience in marketing or e-commerce
  • Strong content creation skills (writing, social media, photography)
  • Confident appearing on camera when needed
  • Understanding of SEO principles and website content updates
  • Experience with scheduling tools and analytics dashboards
  • Excellent communication skills for supporting trade customers
  • Highly organised, detail-oriented and able to juggle multiple tasks
  • Creative, curious and able to spot trends
  • Self-motivated, proactive and confident working independently
  • Commercially minded with an interest in product trends
  • Knowledge of tools including Google Analytics, Omnisend, Canva/Photoshop, Ahrefs and WordPress/CMS (advantageous)

Why You’ll Love This Role

You’ll enjoy a genuinely varied role that blends creativity, marketing and customer interaction, with real ownership over day-to-day activity and the opportunity to shape the brand across multiple channels, all while working within a friendly, supportive team in a fast-moving, growing business where your ideas make a visible impact and no two days feel the same.